Privacy Policy

Last updated: 25 August 2026

At Panther In The Room, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit pantherintheroom.com, make a purchase, contact us, sign up to receive marketing communications, or otherwise interact with Panther In The Room.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Panther In The Room, we may collect information including:

• Your name

• Billing and shipping address

• Email address

• Telephone number

• Order and transaction information

• Payment-related information

• Products you view, add to your cart or purchase

• Communications you send to us

• Device, browser and IP address information

• Information about how you interact with our website

• Marketing preferences

• Information collected through cookies and similar technologies

Payment information may be processed directly by our authorised payment providers. Panther In The Room does not necessarily receive or store your complete payment card details.

How We Collect Your Information

We may collect personal information:

• Directly from you when you make a purchase, create an account, contact us, submit a form, enter a promotion or subscribe to our marketing.

• Automatically through our website using cookies, pixels and similar technologies.

• From service providers that help us operate our online store, process payments, deliver orders, analyse website activity or provide marketing services.

• From advertising and marketing partners where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Process payments, returns and refunds

• Provide customer service

• Communicate with you about your order

• Maintain and improve our website and products

• Personalise your shopping experience

• Detect and prevent fraud or misuse

• Comply with our legal obligations

• Send marketing communications where you have consented or where otherwise permitted by law

• Measure and improve the effectiveness of our advertising and marketing

Marketing Communications

If you choose to receive marketing from Panther In The Room, we may send you information about new products, special offers, promotions and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails.

Where SMS marketing is offered, you can follow the unsubscribe instructions provided in the relevant message.

Unsubscribing from marketing will not prevent us from sending essential transactional communications relating to an order you have placed with us.

Cookies & Advertising

Our website uses cookies and similar technologies to help the website function, remember your preferences, understand how visitors use our website and improve our advertising.

We may use advertising and analytics services, including services provided by platforms such as Meta and Google, to understand website activity and show advertising that may be more relevant to you.

Depending on your location and browser settings, you may be able to manage or disable certain cookies through your browser or the cookie/privacy controls available on our website.

Disabling certain cookies may affect some features of our website.

How We Share Personal Information

We do not sell your personal information in the ordinary meaning of selling customer details for money.

We may share information with trusted third parties where reasonably necessary to operate our business, including:

• Shopify, which powers our online store

• Payment processors

• Shipping and fulfilment providers

• Customer service providers

• Email and marketing platforms

• Analytics providers

• Advertising platforms

• Professional advisers where required

• Government, regulatory or law enforcement authorities where required by law

These providers may process information on our behalf in order to provide their services to Panther In The Room.

Shopify

Our online store is powered by Shopify.

Shopify collects and processes certain personal information to provide its ecommerce services and may process information in countries outside Australia.

Your use of our store may therefore also be subject to Shopify's privacy practices.

International Data Transfers

Some of the service providers we use may store or process personal information outside Australia.

Where personal information is transferred internationally, we take reasonable steps appropriate to the circumstances to work with reputable service providers and protect personal information in accordance with applicable privacy requirements.

Security

We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You are responsible for keeping any account credentials associated with our website confidential.

Retention of Your Information

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, operate our business, meet legal and accounting obligations, resolve disputes and enforce agreements.

When information is no longer reasonably required, we may securely delete or de-identify it, subject to applicable legal requirements.

Your Privacy Rights

Depending on the laws applicable to you, you may have rights in relation to your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Ask us to correct inaccurate or outdated information

• Request deletion of certain personal information where applicable

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Make a complaint about how your personal information has been handled

To make a privacy request, please contact us using the details below.

We may need to verify your identity before completing certain requests.

Children's Privacy

Our website and products are not directed specifically toward children, and we do not knowingly collect personal information directly from children where parental or guardian consent would be required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Panther In The Room is not responsible for the privacy, security or content practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Complaints

If you have a question or complaint about how Panther In The Room handles your personal information, please contact us first so that we can investigate and respond.

If you are not satisfied with our response, you may have the right to contact the relevant privacy or data protection authority applicable to you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements or privacy practices.

The latest version will always be published on this page with the updated date shown above.

Contact Us

For questions about this Privacy Policy or to make a privacy request, please contact:

Panther In The Room
Email: support@pantherintheroom.com
Website: pantherintheroom.com
We will endeavour to respond to privacy enquiries within a reasonable timeframe.